PT Sesa Streamlines Fresh Produce Last-Mile Delivery with MileApp

Fresh and healthy produce startups are increasingly common, and PT Sesa is one of them. PT Organik Sehat Alami, better known as PT Sesa, is a retail company founded in 2017. From the start, its mission has been to make it easier for people to transition to a healthy lifestyle so everyone can enjoy a better life.

Today, MileApp supports PT Sesa’s healthy-living mission with its last-mile delivery solution. Read the full story below.

Route Optimization for More Efficient Last-Mile Delivery

Timeliness is critical in last-mile delivery, especially for fresh produce, where every minute affects freshness. MileApp route optimization is designed to adapt to each company’s specific requirements.

Fresh produce deliveries like Sesa.id’s often involve delivery slots at different times of day. That is why the route optimization feature can be configured with time windows that match the company’s needs. MileApp also generates the best routes for Sesa.id’s last-mile delivery. These routes are real-time and flexible, because they can be set up with a variety of constraints such as location, time, and goods volume, according to the company’s needs.

Setting it up is simple: the Sesa.id team enters the required data digitally and presses the ‘Optimize’ button to see the results. Combined with MileApp’s analytics dashboard and real-time tracking, Sesa.id’s management team can monitor courier movements and delivery status as they happen. This gives the team accurate reports and helps it make better short- and long-term decisions.

Read also: CAMPINA Achieves Enhanced Logistics Efficiency and Customer Satisfaction with MileApp

WhatsApp Notifications for Easier Customer Communication

WhatsApp is the dominant communication channel in Indonesia, and MileApp supports WhatsApp notifications for Sesa.id’s last-mile delivery. Customers receive WhatsApp messages with up-to-date information on the courier’s whereabouts, so they can estimate when the courier will arrive. Customers are also notified if a delivery fails.

Sending notifications directly to customers makes it easier for both sides to communicate, resolve delivery issues as they come up, and improve overall customer satisfaction.

Read also: Logistics Transformation of PT Sonton Food Indonesia with MileApp

Make sure your fresh and organic products are always delivered on time and efficiently, just like PT Sesa. MileApp combines route optimization, real-time monitoring, and field team management to keep distribution running smoothly. Talk to our sales team to book a free demo and build faster, leaner operations with MileApp.

Source:

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