Trusted by 50K+ Users to Process 1.5M+ tasks daily
Incorrect Technician Dispatch
Technicians are often dispatched without considering issue type, skill qualifications, or real-time location — resulting in misroutes and delays. MileApp ensures every task assignment is optimized based on skills, proximity, and work capacity. Minimizes repeat visits and improves first-time resolution.
Unclear On-Site Troubleshooting Steps
Technicians arrive with unclear directions and missing guidelines. MileApp provides structured checklists, input & data, and repair validations to ensure every step is completed correctly before leaving the site. Improves task consistency and reduces follow-up visits.
Missing Proof of On-Site Work
Maintenance work often lacks standardized evidence. MileApp captures photos, signatures, and simulations so every action is fully documented in real time. Strengthens audit trails and boosts client trust.
Delays Caused by Poor Route Planning
Technicians lose time traveling inefficiently. MileApp optimizes technician routes based on SLA, operational hours, traffic data, and geographical coverage for faster time between service calls. Improves daily task coverage and on-time arrival.
Hard to Track Task Status and SLA Compliance
Supervisors struggle to monitor task tracking, SLA times, and technician performance — especially across multiple regions. MileApp provides real-time task status, SLA indicators, and alerts. Enhances operational control and SLA performance.
Data Entry Errors When Logging Repair Results
Manual reporting leads to inconsistency. MileApp standardizes repair documentation, includes repair validations, and ensures all required details are logged before submission. Reduces reporting errors and improves data quality.
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Trusted to process over 1.6 million tasks daily with high SLA.
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How Industry Leaders Drive Operational Excellence
Discover how industry leaders are transforming their field operations, driving efficiency, and achieving measurable results with MileApp's advanced solutions.
Explore Case StudiesLearn how Norxel used automated assignment and tracking to streamline nationwide operations.
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See how our partners are achieving operational excellence and driving growth with MileApp.
Since 2022, Tigaraksa has always been able to meet our needs with MileApp. Thank you to the supportive team and responsive team. We are waiting for new features MileApp.
Wawan Suwandi
Project Manager, Tigaraksa Satria
MileApp always fits our needs so that the results are always in line with our expectations.
Donna Istianingrum
Security & Market Safety Sr. Leader, HM, Sampoerna
MileApp is very user-friendly. We have never had any problems using it. Accurate real-time monitoring functions facilitate our work as well.
Dempo Satriandu
Logistics Supervisor, SESA
The user-friendliness of MileApp is very helpful for Danone and is very tailored to our specific needs. We feel highly supported.
Beny Jayyid Makruf
Logistics Improvement Manager, Danone
MileApp can be tailored to Orami's needs end-to-end. Now we are able to track our internal and external couriers. MileApp support team is responsive and professional.
Adityanto Didiet
Head of Distribution, Orami
MileApp responds and adapts to Sayurbox's needs, making delivery planning and execution more effective and efficient.
Briliandaru M. Pribadi
Logistics Manager, Sayurbox
