Trusted by 50K+ Users to Process 1.5M+ tasks daily
Incorrect Technician Assignment for Complex Issues
Advanced repairs require specific expertise, but mismatched technician assignments cause delays, repeated work, and SLA breaches. MileApp ensures the right technician is assigned based on skills, certifications, and repair history. Minimizes errors and boosts first-time repair success.
Missing Diagnostics and Component-Level Checks
Technicians may skip deeper inspections. MileApp enforces guided diagnostics, checklist-based mandatory inputs, and required verification steps to ensure every diagnostic step is completed thoroughly. Improves repair accuracy and reduces repeat failures.
Poor Documentation of Complex Repairs
High-detail repair tasks often go under-documented. MileApp requires photos, repair forms, mandatory checklists, signatures, and notes before submission, ensuring supervisors and partners have full repair visibility. Strengthens audit trails and boosts client trust.
Extended Downtime Due to Inefficient Scheduling
Complex repairs often exceed technician schedules, resulting in gaps and longer service interruptions. MileApp enables multi-step scheduling, workforce balancing, and task rescheduling across teams. Improves service continuity and customer satisfaction.
Hard to Monitor Multi-Step Repair Progress
Supervisors struggle to track multi-phase repair milestones across regions. MileApp provides milestone-level progress updates, required validations, and SLA checkpoints across multiple repair stages. Enhances operational control over critical maintenance tasks.
Manual Reporting Leads to Inconsistent Repair Data
Complex repairs require detailed reporting, but manual notes introduce inconsistent data. MileApp standardizes repair records, auto-validates required information, and syncs all steps into structured digital reports. Improves data clarity for technical and management review.
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Discover how industry leaders are transforming their field operations, driving efficiency, and achieving measurable results with MileApp's advanced solutions.
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Since 2022, Tigaraksa has always been able to meet our needs with MileApp. Thank you to the supportive team and responsive team. We are waiting for new features MileApp.
Wawan Suwandi
Project Manager, Tigaraksa Satria
MileApp always fits our needs so that the results are always in line with our expectations.
Donna Istianingrum
Security & Market Safety Sr. Leader, HM, Sampoerna
MileApp is very user-friendly. We have never had any problems using it. Accurate real-time monitoring functions facilitate our work as well.
Dempo Satriandu
Logistics Supervisor, SESA
The user-friendliness of MileApp is very helpful for Danone and is very tailored to our specific needs. We feel highly supported.
Beny Jayyid Makruf
Logistics Improvement Manager, Danone
MileApp can be tailored to Orami's needs end-to-end. Now we are able to track our internal and external couriers. MileApp support team is responsive and professional.
Adityanto Didiet
Head of Distribution, Orami
MileApp responds and adapts to Sayurbox's needs, making delivery planning and execution more effective and efficient.
Briliandaru M. Pribadi
Logistics Manager, Sayurbox
